Delivery Terms and Conditions
Made To Order Contact Us For A Quote
This denotes a made to order product, please contact us to discuss your requirements
Discontinued Product
This denotes a discontinued product. We still list some discontinued products as we may have access to left over stock or may have suitable alternatives available
Cut off Time Examples:
The ‘2 – 3 Working Day Delivery’ cut off time is 12pm so if an order is placed before 12pm on Monday you will receive your goods on Wednesday or Thursday. If the order is placed after 12pm the goods will be shipped on Thursday or Saturday.
Working Days Explained:
Working days are Monday, Tuesday, Wednesday, Thursday & Saturday, Sunday (excluding any bank or national holidays) Any order placed on Friday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day.
Additional Delivery Notes:
1. Most of our delivery locations centre in the major cities around the world.
2. Should we have issues with stock or delivery area we will aim to advise within 24 hours by phone or email. We will offer an alternative or full refund.
3. Standard deliveries are made Saturday to Thrursday during standard working hours 8am to 5pm. On occasions deliveries will be made earlier than this, should it be an issue please contact the office. Weekend deliveries can be organised by request and subject to an additional delivery charge. Due to the amount of products we sell not all orders will turn up on the same vehicle if this is an issue please notify us in advance
4. Delivery Times – Due to the size and volume of the type of products we sell we are unable to guarantee delivery times. We will request drivers to call in advance, this will be a request and not a guarantee of calling.
5. A mobile or landline number must be provided at delivery point.
6. Delivery Address – Drop off point is the nearest accessible road side to the delivery address provided.
7. Should the value of goods be less than 300.00 plus delivery we reserved the right not to accept the order and on occasions like this we will refund in full